To resolve the conflict, right-click or press and hold the OneDrive for Business icon, and then choose Resolve. After that, the OneDrive for Business icon will display an error indicator in your system tray.
When a conflict is detected, you may see a sync error notification briefly. Sometimes a conflict is detected between the local and server copies of files you're trying to sync. Is the library configured to be available offline?.Follow these steps to make sure you have the latest version.īefore we are starting to troubleshoot OneDrive for Business sync issue, we'd better to do some basic checking at first. If you don't have the most current version of the groove.exe sync app, you might have problems syncing. OneDrive for Business is updated frequently. If you come from the article Fix OneDrive sync problems, see Is the library configured to be available offline? to begin at the next step. Update OneDrive for Business to the current release If you are using OneDrive not OneDrive for Business, and you encountered sync issue, you can look for the solutions in Fix OneDrive sync problems. Note: You may keep Hidden Items enabled or get back to File Explorer and uncheck Hidden Items to disable it.To determine which OneDrive sync client you're using, see Which OneDrive sync client am I using? Open OneDrive and Sign in using your work account.Or you can open File Explorer > Click on This PC > Then open Users folder > After that click on your " Username" > Click on AppData folder > in the list of folder open Microsoft folder> search for Identit圜ache and OneAuth folders and delete it.You can refer to the following Microsoft article to see a step by step process or screen captures below: Īfter that, go to the following path in File Explorer C:\Users\" Your username"\AppData\Local\Microsoft, right click and delete the Identit圜ache and OneAuth folders Open File Explorer and enabled Hidden Items.
This error is sometimes caused because of previous OneDrive credentials and/or you have recently migrated from a GoDaddy to a Microsoft tenant.
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